On-Demand Webinar

CFPB Webinar Workshop #4

Consumer Complaint Response Program

Complaint management has become a critical business element. Learn how to protect yourself in this FREE on-demand webinar. 

Complaint management, done right, can be harnessed as a powerful tool for business growth. In this webinar you'll learn about:

  • Complaints are our compass - a window into the CFPB and a definition of a complaint
  • Social media vs. a specified channel - handling complaints the right way
  • Record, Respond, Resolve, Remediate - how to structure your Complaint Management System
  • Handling complaints is just good business - where customer loyalty and data merge

Access this On-Demand Webinar now by filling out the form to the right.

VIEW FREE ON-DEMAND

WEBINAR

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Hear from the complaint expert.

Compli has teamed up with national expert Dave Sierk, COO at Dealer Gripe. Dave delivers Part 4 of this 6-Part webinar series on the details of the CFPB guidelines for your dealership and/or financial institution.

Did you know that for every consumer who complains there are 26 more who remain silent?

Remedying what's frustrating one customer will most likely help many that you haven't heard from. 

Watch this webinar and you'll have with a solid road map and some practical tips to be able to begin developing a successful complaint program.

Find your compliance gaps before others find them for you.

VIEW ON-DEMAND WEBINAR