Consumer Complaint Tracking Checklist

Learn the key parts of a Complaint Management System

Developing a consumer complaint program is one of the few great chances to get two for one. You can prove regulatory compliance while developing a system to surface and remedy areas of your business that are holding you back from growth.

What do you need to create a successful complaint management program? In this helpful checklist, we’ll review the following areas and what questions to ask:

  • Intake
  • Escalation
  • Response
  • Analysis
  • Resolution

After reviewing this checklist you’ll have a blueprint to better understand how to build and leverage a consumer complaints system that benefits your bottom line. 

Download the Consumer Complaint Tracking Checklist today.





If you’re ignoring consumer complaints, you’re missing out on real business benefits.

Don’t let the fact that it’s required by regulators and your bank alike lead you kicking and screaming into creating a consumer complaint program. Your business can seriously benefit.

Did you know, 91% of unhappy customers will not willingly do business with you again? Creating a successful complaint program can influence the growth of your business.

Learn the 5 key facets of a complaint management program, download this checklist today.

Find your compliance gaps before others find them for you.